Privacy Policy

1. Data Controller

• Company: HERGA HOSTELERIA SL
• Tax ID (CIF): B53661237
• Address: Calle Rafael Altamira 12, 03002 Alicante, Spain
• Email: info@gruposohobaviera.com
• Phone: +34 965 21 04 84

2. Purpose of Data Processing

Personal data provided by users will be processed for the following purposes:

• Responding to information requests and inquiries.
• Managing reservations or service-related requests.
• Maintaining communication with customers and users.
• Complying with legal obligations.

3. Legal Basis

The legal basis for processing personal data is the consent provided by the user when contacting HERGA HOSTELERIA SL.

4. Data Retention

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable legal obligations.

5. Data Recipients

Personal data will not be disclosed to third parties unless required by law or necessary for the provision of requested services.

6. User Rights

Users have the right to:

• Access their personal data.
• Request correction of inaccurate data.
• Request deletion of their personal data.
• Object to data processing.
• Request restriction of processing.
• Request data portability.

To exercise any of these rights, please contact us at info@gruposohobaviera.com.

7. Complaints

If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.